WEBTECH – Mobile Field Service

Webtech is Perfectware’s remote technician portal. Webtech was designed to meet the goals of improving communication between the office and field engineers,  make field engineers and office staff’s job easier and more efficient, and work on any device.  As with all of Perfectware’s modules, development was directed from our users giving Webtech a field friendly interface that is easy to use and provides the information that your technician needs to complete his work.  We provide the field engineers with location and contact information, call description, equipment lists, equipment history.

 

WebTech Features:

  • Any Remote Device (Android / iOS / Microsoft)
  • User Directed Development
  • Voice to Text Capable

 

Technician Interface:Field Tech Access

  • Location
  • Call Description
  • Standard Tasks for Maintenance Calls
  • Any special approval or billing information
  • Time and Date Scheduled
  • Equipment Information
    • Make / Model / Size
    • Belt / Filter
    • Installation Date
    • Equipment History
    • Warranty Information
  • Call Resolution (voice to text capable)

 

 NO SOFTWARE TO BUY OR INSTALL! NO APPS TO INSTALL! JUST USE YOUR EXISTING SMART DEVICE OR PC!

 

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