Keys to Project Management

As a Service Contractor you are probably juggling lots of customer jobs, from every day service calls, to preventive maintenance, and special projects. Having the ability to provide excellent customer service to all your customers and keeping them a top priority is...

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Benefits of Going Paperless

Gone are the days when thorough record keeping required walls lined with filing cabinets. With today’s technology, you can easily store and submit everything electronically. This new ere there are many advantages and cost savings! Instead of sending out paper invoices...

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Importance of Good Reporting

Being in the service business, it is common that your clients ask for various reports, wanting to know how they spent their money and why.  How difficult is it to get those reports to your client?  Wouldn’t you like to be able to say, check your inbox I just emailed...

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Construction or Service?

Who is at the helm of your business?  Better question, what is at the helm?   What steers your business, Construction or Service?  In many companies it is construction that drives the business and service is support.  Thinking back to the lean times in...

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Companies Fall Short on Providing Mobile Support

While organizations worldwide are moving forward with mobility initiatives such as bring your own device (BYOD), many of them are not providing enough technical support, according to a recent survey released by BT Global Services and Cisco. There may be an...

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